mentari77Privacy Policy
This page describes what we collect when you use mentari77 and how we keep that data protected. We at mentari77 take your privacy seriously. Every piece of information you share with us—your name, email, payment details, transaction history—is encrypted and stored securely on our servers.
Our commitment is straightforward: we collect only the data we need to operate our platform, verify your identity, process your deposits and withdrawals, and comply with local regulations. We never sell your information to third parties. We never share your payment details with anyone outside our payment processors.
Read this policy to understand what happens to your data while you use mentari77. If you have questions, our support team can explain any section in plain language.
What data we collect on mentari77
When you open an account on mentari77, we ask for your full name, date of birth, email address, and phone number. These details help us verify your identity and keep your account secure. We also collect your residential address to comply with anti-money-laundering rules.
During payment processing, we collect transaction records. If you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive confirmation from your e-wallet provider. If you use mobile banking, local payment, online payment, or e-wallet virtual accounts, we record your bank transfer details. We never store your full card number or e-wallet password on our servers. Payment processors handle that data separately.
We also collect information about how you use mentari77. This includes your game activity, betting history, login times, and IP address. We use this data to detect fraud, improve our platform, and ensure fair play.
How we use your data on mentari77
We use your personal information to verify your account, process deposits and withdrawals, and communicate with you about your account status. During major holidays such as Idul Fitri, Idul Adha, or Imlek, we may contact you about payment delays or platform maintenance.
Your transaction data helps us prevent fraud and money laundering. We analyze patterns to detect unusual activity. If we notice something suspicious, we may ask you to re-verify your identity before processing a withdrawal.
Your game activity data is used to audit outcomes and ensure that our live-dealer tables, slots, and sportsbook coverage of events like Liga 1 and Piala Indonesia operate fairly. This data is also used to improve our platform's performance and user experience.
We do not sell your data
Your information is never sold to third parties. We share data only with payment processors, fraud-detection services, and legal authorities when required by law.
Third-party processors and data sharing
We work with payment processors to handle deposits and withdrawals. These processors may be located outside Indonesia. When you deposit via mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment, those providers receive your transaction data directly. When you use online payment, e-wallet, mobile banking, or local payment, your bank handles the transfer.
We also use third-party services for fraud detection, customer support, and analytics. Each of these services has its own privacy policy. We ensure they meet our security standards before sharing any data with them.
Our servers may be hosted in data centres outside your jurisdiction. By using mentari77, you consent to your data being transferred and stored in these locations.
Your rights and data access on mentari77
You have the right to request a copy of the data we hold about you. You may also request that we correct incorrect information or delete your account entirely. To exercise these rights, contact our support team with a formal request. We respond within ten business days.
If you delete your account on mentari77, we retain your transaction records as required by law for seven years. We delete all other personal data within thirty days of your request.
Key takeaways
- We collect only essential data: name, email, address, and transaction history
- Payment details are handled by processors, not stored by mentari77
- Your data is encrypted and never sold to third parties
- You can request access, correction, or deletion of your data
- We comply with local data protection regulations
Cookies and tracking
We use cookies to remember your login preferences and improve your experience on mentari77. These are small text files stored on your device. You can disable cookies in your browser settings, but this may affect your ability to access certain features on our platform.
We do not use cookies to track you across other websites. We use analytics services to understand how users navigate our platform, but this data is anonymised and does not identify you personally.
Security and data protection
We encrypt all data transmitted between your device and our servers using industry-standard encryption. Our data centres use firewalls, access controls, and monitoring to prevent unauthorised access. We conduct regular security audits to identify and fix vulnerabilities.
However, no security system is perfect. If we discover a data breach, we notify affected users by email within 48 hours and take steps to prevent further unauthorised access.
Contact and changes to this policy
If you have questions about how we use your data on mentari77, contact our support team. They can explain any part of this policy in detail and help you exercise your rights.
We may update this privacy policy at any time. Changes take effect immediately upon publication on this page. Your continued use of mentari77 after any update constitutes your acceptance of the revised policy.